QUESTION: What is your refund policy?
EBWAY does not provide refunds as we are a creative services firm. We always bill in stages and work with our clients to ensure absolute satisfaction. However, if we are working with a client and the project has not started yet, EBWAY will review the project (on a case by case basis) and determine a fair amount of the deposit to be returned.
For more information visit our End-User-Agreement page.