Even through we're confident that the new Adobe Business Catalyst email system will work fine for most business owners - if email has become what I call "Business Critical" for your organization - than ou'll want to get control of it and move all your email accounts to a solid, secure, and professional system. This post will cover the future plans for email accounts and where you can find more information, please read...
You can visit the links to Business Catalyst announcements on their blog...
At the end of the day - WebMail works, so all of our clients can send and receive mail. Remember, the email is not completely broken.
Business Critical Email - Our Recommendation
We strongly recommend you use an email service attached to your domain name, like Go Daddy or 1&1 for example. The funny thing is that Email Hosting is cheap! It's between .99 cents (at 1and1.com) and $2/mo (at RackSpace.com) - so setting your own email hosting is a breeze.
In the meantime, while Adobe takes the next 1-2 weeks to get email back into 100% operation and moves everyone to the new OpenSRS platform, you can always use WebMail.
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We will only be handling support through our Client Support Center only - thank you. Email does not have to be operational for our support system to work, this is for your benefit.
- Client Support Link: http://ebwaydev.com/support-form
*PLEASE NOTE: If you use 3rd Party software like Outlook - we can not help with that software. Why? Because we don't use it and we're not licensed to offer support for Microsoft products. If you're using any 3rd party software like Outlook, Exchange Servers, Internal Servers, etc. - than please contact your IT company for support. We'll be happy to give them any instructions and/or guidance they need to do their job. Thank you.
Sincerely, Jonathan Hinshaw / Owner